Our Impact
Health Care LA, IPA Helps Build Healthier Communities and a Brighter Healthcare Future
Healthcare Has Changed
The healthcare landscape has gotten more complex in the past decade under managed care with the introduction of new value-based care (VBC) models with:
Increasingly intricate requirements, including regulatory, technological, and administrative.
More restrictive reporting and reimbursement structures.
More stringent focus on patient health status, particularly those with chronic conditions like diabetes, COPD, heart or kidney disease, and cancer
This leaves health centers administratively and financially overburdened, struggling to maintain quality patient care, meet community needs, and remain solvent.
Partnering with Health Care LA, IPA gives health centers the strategic support, collaboration, expertise, and resources they need to not only survive but succeed under complex VBC models.
HCLA, IPA Helps Support
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Our Strategic Goals
Deliver high-quality, cost-efficient care through measuring and monitoring performance standards while providing training and support to meet best practice standards and quality benchmarks.
Become the IPA of choice for government-sponsored programs by cultivating strong, collaborative relationships with health plans, health centers, industry stakeholders, and state and federal decision-makers.
Fulfill the Healthcare Quintuple Aim of reducing costs while also improving population health, patient experience, Health Equity and team well-being by improving health outcomes for high-risk populations, strengthening infrastructure and operations, diversifying funding streams, and expanding partnerships and business relationships.
Ways We Serve
HCLA IPA goes above and beyond by recognizing that accessing medical care is just one piece of a very complex process. Administrative and regulatory requirements and social determinants of health must all be addressed to elevate community health status and well-being. To that end, we provide our partner health centers with expertise, support, guidance, and access to administrative and technical resources, empowering them to remain in control of their practices while we collectively facilitate quality healthcare management.
Our Value-Added Differentiators
Enhanced care management combines resources to help meet patients where they are in life, addressing social determinants like housing, food, transportation, and mental health to deliver whole-person care.
Inpatient and transition of care programs including telephonic case managers and a hospitalist network to coordinate care for patients during hospital stays and Care Transition and Post Discharge Clinic programs that help discharged patients recover safely at home and avoid unnecessary readmission.
Advanced, interconnected healthcare technology provided to our health centers at no additional cost helps them leverage tools and data to improve population health, collect and report quality metrics, better focus resources, and improve patient outcomes.
Patient Wellness Navigators guide patients through the care continuum, educate them on available wellness programs and community resources, and motivate them to actively participate in their own health and well-being.
Annual wellness and immunization visit promotions draw patients into their health centers for preventive screenings and care.
Medication reconciliation appointment coordination to ensure review of all medications and supplements to identify possibly missed contraindications or duplications
Awareness-raising campaigns including educational materials, outreach initiatives, and incentive programs encourage proactive health behaviors in our patient population.
Quarterly educational seminars for providers and staff to improve care and practice administration.
Continual advocacy with local, state, and national legislators on behalf of our health centers to help shape beneficial healthcare policy and drive sustainable change.
A Model of Strength and Stability
MedPoint Management
We have worked closely with the same management services organization, MedPoint Management (MPM), for more than three decades. MPM is the operational backbone of our IPA, providing vital administrative and clinical infrastructure, including:
State-of-the-art information technology
Compliance guidance
Utilization management
Data analytics
Fiscal services
Network development
Claims processing
Customer service
Care management
Having access to these resources frees our partner health centers to focus their time and energy on delivering quality patient care and service.
Optimal Health Plan Contracts
HCLA IPA contracts with most major managed care health plans, including Medi-Cal, Medicare Advantage, Covered California, and commercial plans.
Our history of trust and support coupled with our large network uniquely positions us to negotiate favorable plan contracts, ensuring the financial health and sustainability of our network.
Legacy and Longevity
For more than 30 years, HCLA IPA has been a stable, respected force guiding health centers to better care delivery and patients to better health. Industry leaders, providers, and members alike have recognized us for our dedication to sustaining a quality, health care safety net for those who need it most.
As the managed care landscape continues to transform, HCLA IPA has the experience and agility to pivot along with it, ensuring that we will be here to meet the needs of our health centers and patient members—not just now but for the long term.
Engaging Grants and Community Partnerships for the Greater Good
We leverage grant funding and build collaborative programs with like-minded healthcare organizations and community partners to better support our network of health centers and patient members. Supplemental resources from these initiatives help on multiple fronts:
Engaging additional staff to guide practice improvements and advocate for patient wellness.
Funding existing and new preventive health and care coordination programs.
Providing street-level support to our most at-risk and vulnerable populations.
Working together, HCLA IPA and our grant and community partners expand outreach and improve health and wellness within the diverse Los Angeles County communities that we serve.
Collaboration in Action
Collaborate with HCLA IPA
Health Care LA, IPA is actively seeking collaborators to help expand our impact through:
Grants and philanthropic support to fund new programs and interventions to better serve our communities.
Partnerships with healthcare organizations and providers aligned with our mission and goals.
Legislative advocacy and policy change to enhance care access, advance health equity, and create lasting improvements in community health.